Cross Iron Mills Meets WANDA


Digital technology crops up all over shopping centers these days. Digital signage, ads, and maps are everywhere you look. Social network integration, websites and mobile dominate center marketing. But more and more, we’re finding digital tech in the one place we spend the least time thinking about, but often the most time complaining about: the washroom.

Cross Iron Mills, for example, has taken up with washroom tech called WANDA, an acronym for Washroom Attendant and Digital Advertising network. It keeps a log of washroom maintenance, allows shoppers to alert the smartphones of managers if there’s a problem, and can even display a bit of branding and advertising during its down time.

Calgary Herald has more on this story, including how the service came to be:

“The app started when Cross Iron Mills told [Visionstate, Inc.] there was a need to improve the technology used in washrooms.

‘We thought there was a tremendous upside because if they’re having issues with their public washrooms, then probably everybody else in the market was having issues.'”

Of course, that’s not the only way technology is making public washrooms a better place, right from auto-flush to Dyson hand-dryers. Has your center jazzed up its loo? Tell us all about it.


  • Randa

    WANDA is VICCi’s sister…and in case you haven’t met her before, VICCI – the interactive directory can be found in several  shopping centres across Canada. 

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