Taking Care for the Holidays
With Black Friday just around the corner, the National Retail Federation (NRF) has released a must-read set of guidelines for Effective Crowd Management. While its focus is on retailers, anyone involved with mall events or promotions would do well to take a look.
The guidelines outline the essential components of crowd control and emergency planning, including the following:
• Promotional/holiday sales and special events
• Sales and events versus emergency management crowd controls
• Mall-based retailers versus non mall-based retailers
• Crowd management guidelines references and contingency plans
We hope everyone has a safe and successful holiday season, and part of that is being prepared for the bad sides of crowds.
