Taking Care for the Holidays

1119crowd.gifWith Black Friday just around the corner, the National Retail Federation (NRF) has released a must-read set of guidelines for Effective Crowd Management. While its focus is on retailers, anyone involved with mall events or promotions would do well to take a look.

The guidelines outline the essential components of crowd control and emergency planning, including the following:

•    Promotional/holiday sales and special events
•    Sales and events versus emergency management crowd controls
•    Mall-based retailers versus non mall-based retailers
•    Crowd management guidelines references and contingency plans

We hope everyone has a safe and successful holiday season, and part of that is being prepared for the bad sides of crowds.

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